FAQ
Frequently Asked Questions
Shipping, lead time, customization, and after-sales support.
What products do you manufacture?
We manufacture full-series automotive training equipment for fuel vehicles, NEV systems, and intelligent connected vehicle training scenarios.
What industries are your products used in?
Our equipment is used by OEM training centers, vocational schools, universities, research institutes, and after-sales service teams.
Do you offer customization or OEM/ODM services?
Yes. We support customization and OEM/ODM cooperation based on your drawings, samples, and project requirements.
Can you provide brochures?
Yes. We provide electronic brochures and technical documents for project evaluation and procurement communication.
How can I get a quotation?
Please send your requirement list, target models, and quantity. We will provide a technical proposal with quotation.
What is the lead time for bulk orders?
Bulk order lead time is typically 20-30 days and may change during peak season or for special material requirements.
What are your shipping methods?
We support sea freight and air freight, with trade terms such as FOB, CIF, and DDP based on project needs.
Do you accept long-term partnerships or distributor agreements?
Yes. We welcome long-term cooperation and distributor partnerships with dedicated support policies.
Where is your factory located? Can we visit?
Our factory is in Guangzhou, China. Visits are welcome by appointment.
Do you provide a product manual or video?
Yes. We provide PDF manuals and operation videos to support setup and teaching use.
Can you provide product training?
Yes. We provide remote technical training, and on-site support can be arranged by project plan.
Do you offer after-sales service?
Yes. We provide after-sales support and a standard warranty service period.